Refund Policy

1. Non-Refundable Services

All subscription fees, premium feature payments, and other service charges are non-refundable unless otherwise stated.

2. Exceptions to Non-Refundable Policy

• Duplicate payments made in error will be refunded upon verification.
• If you are charged for a service you did not receive due to a technical error, you may request a refund.
• Refunds for failed transactions will be processed after confirmation from our payment gateway provider.

3. Requesting a Refund

To request a refund, please contact our support team at operations@mahr.lk within 7 days of the transaction. Provide your payment details and reason for the request.

4. Processing Refunds

Refunds will be processed within 14 business days after approval. The amount will be credited to the original payment method.

5. Third-Party Payment Providers

Payments processed via third-party gateways are subject to their refund policies. Mahr.lk is not responsible for delays or issues caused by third-party providers.

6. Changes to Refund Policy

We may update this Refund Policy from time to time. Changes will be posted on our website with the revised effective date.

7. Contact Us

For questions or concerns about this Refund Policy, contact us at operations@mahr.lk.